If you still have problems, please let us know, by sending an email to [email protected] . Thank you!
Ditch The Big Bill & Switch To The Voiplid Network. Save 50% Or More On Your Phone Bill.
T + 1 (234) 9000880
Email: [email protected]
Voiplid Network
33-01, 33RD FLOOR, MENARA KECK SENG,, 203, JALAN BUKIT BINTANG, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Voiplid Network provide Cloud Call Center Solutions that are durable and reliable with emphasis on customer service that is simple and scalable. This will lead to a marked improvement in productivity and customer experience.
Allows you to manage all current calls and take
actions on them
See who is available or not, make calls to contacts
and manage directories
Monitor the call centers to which you are
assigned as an agent
Quickly see agents who are available, on a call,
have a call ringing, or set to an alternate status
(ACD) Depending on each call type, you can set
up calls to be routed based on the agents who are
able to support those requests.
Display the name and number of the caller and
the queue they are calling from, if assigned to a
queue
Simply select the supervisor from your call
console and immediately transfer a call to him/her
Reorder calls in a queue to answer urgent calls
before others in the queue
Select two calls from the call console and connect
them with one click
Business users, teams and departments by
queues and callers will be routed to the next
available agent in the appropriate queue.
Record specific agent calls “on demand” or set
your service to record calls automatically
Monitor a specific agent or the next call that
comes in to a selected queue
Select an agent and listen in (while muted) to the
current call
Instant automated greeting that lets callers
choose the person or department they are trying
to reach
Automatically forward calls to an alternate
number for after-hours, weekends or holidays
Sales Experts
[email protected]
+603 9212 7777
MALAYSIA
+1-773-7474116
United States