Die Top 5 Features einer 3CX VoIP Telefonanlage
What are the 5 best the specific characteristics of a 3CXtelephone system? And how can I save money with 3CX, increase my customer serviceand work successfully regardless of location? You can find out in this video. Here “theres going”! Hello, I’m Felix Kogler from Systempilot, your digitization collaborator from Vienna.And in this FAQ video you will learn the 5 best features of a 3CX telephone system.In event you don’t know 3CX yet: 3CX is a platform for Voice over IP telephony, with whichyou can implement gatherings like in a large corporation at a particularly low cost inyour firm. If you’d like to see more videos on 3CX and other digitization topics, simply subscribe to our YouTube channel.So and with that we come to the 5 best 3CX features.Many firms are currently facing the challenge ofswitching to home office. Does that also apply to your company? Then you probably know thefollowing problem: You can call and receive orders in the place from your landline phone with your firm number, but in the home office all employees usetheir firm or private mobile phone number. With 3CX you can call anywhere with your companionship landline figure, regardless of location.This efforts both from the landline andvia the computer abusing a entanglement buyer and headset, as well as on the go from your mobile phone via the 3CX app.How it use? Very easily! You configureaccess to the web client and mobile phone for all expansions of your employees and everyone in the company can obligate calls to the outside world working the landline amount including their extensionand can even be called to this number. Your patrons willappreciate this service! “Can you employed me through? ” – “No, regrettably not. I’m talking on my cell phone right now “. You has no doubt had this conversationmore often than you would like. The background: many companies work with landline numerals and, inaddition, completely independent mobile phone numbers and contracts. Accordingly, you cannot forward contacts internally from the mobile phone. With 3CX you can connect to any employee from anywhere, regardless of whether they arein the bureau or operating from home. But that’s not all! You have 3different options for connecting: 1. With “Transfer” you connect directly tothe person you want and when you have successfully put through, your phone call is endedwhile the two you have moved continue to call each other. 2. If you “Broker.” “If you choose, you will have the option to speak to theperson you want to connect with firstly. In this direction you are eligible to firstly find outwhether the person you want to convey has term for a phone call at all. When everything issettled, you connect the two beings and you can hang up again.And 3. With the “Conference” function, you can make a telephone conference with as countless beings as you wantand thus delivering other people in for a conversation.Internal transmit is one of the most wonderful directions you are eligible to reach your purchasers’ lives easier and show yourself as a particularly customer-oriented company.Even if you can take on the role of reception with3CX even in the home office, it is in many cases more practical if you let your callerschoose which agency they want to be connected to directly on the phone.Simply define what your callers will select and where they should be connected. E.g.choose 1 for sales, 2 for record etc. But that’s not all! With3CX you have the possibility to set opening goes, holidays and more.Depending on when you are currently being announced, your callers will receive a suitabletelephone announcement. So your patrons ever know immediately if your busines iscurrently unavailable for phone calls. Have you ever beenin the queue for 10 hours merely to get hung up or urgently toleave? Pretty annoying, isn’t it? This is probably exactly how your clients see it. Therefore, furnish your callers the following service: instead of waiting forever in thequeue, simply arrange a callback while maintaining the waiting list place.E.g.By your callers pulping key 2. The call then remains in the system on thewaiting list. As soon as an employee picks up to take the announcement, thecustomer is automatically announced back by the 3CX telephone system and those discussions takes place.Isn’t that good customer service? Your clients will desire this service thatthey will exclusively know from sizable corporations. Probably the best feature of 3CX is thatanyone can download and install 3CX. This means that you can run 3CX on your ownserver as well as in the shadow. The advantage for you? You are not held to afixed provider and can change your telephone provider at any time without having to retrain your employees on a brand-new system.You also save a lot of money compared to providers who only sell their owntelephone system platform and therefore generally bill far higher tolls. With 3CXyou can fall back on different both providers and thus have the maximum flexibility inchoosing the right offer for you. From our point of view these were the 5 bestfeatures of 3CX. Which feature do you like best? Or if you are alreadyusing 3CX: are there any other functions that you find specially good? Thenwrite your experiences as a comment. And that delivers us back to theend of this 3CX FAQ video. If you want to find out how 3CX can work in yourcompany, going to see spilot.net/ 3cx for a free demo now.If you would also like to find out more about 3CX and other digitization tips and tricksfor your fellowship, subscribe to our YouTube channel now. Andclick the bell so that you will be informed immediately when a brand-new video goes online.I’m Felix Kogler from Systempilot. Your digitization collaborator from Vienna.Until next time !.
